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FBS operates Rental Properties for Independent Owners in 69 zip codes throughout the region. We do so utilizing Industry Best Practices which has direct benefits to our renters. We have provided superior housing alternatives for more than 4 decades. Our available rental inventory changes daily. 
Rent Sense: Pet-Friendly Requires Ownership
By Neil Fjellestad & Chris De Marco
FBS Property Management

Q. I have an apartment community that is “pet friendly”. My problem is this. The pet owners on the 2nd floor are letting their dog urinate and defecate on the balcony. It falls on the neighbor’s patio below. What is the best way to proceed?

A. Considering that 60-70% of renters have pets we understand the decision to be “pet friendly”. However, this marketing decision requires strict enforcement of lease and pet addendum policies that ensure quality living for all residents. First, review your existing documents then write a letter asking your residents on the second floor to conform to what the documentation requires of pet owners. Make specific references if your lease spells it out and include a copy of those references. If the language is more general and/or vague you will still be specific in your enforcement. Let there be no mistake, this pet is infringing on the lifestyle of the resident below and that cannot nor should not be allowed to continue. Furthermore, if this should happen again the pet can be removed from the property. As a policy consideration going forward you might restrict pets to the first floor only or designate certain apartments, floors and/or buildings as “pet-friendly”.

Let’s get back to your residents on the second floor. If they don’t want to or can’t comply they will need to look for a new home. If their situation can be resolved by transferring within the community to a first floor apartment this might be another option depending on your availability and length of their residency. The cost should be their responsibility and could be a less expensive option than moving to a new community. We’re pet lovers and respect others that are not. In an apartment community and in a neighborhood responsible pet ownership is the absolute standard if a “pet-friendly” policy is to be maintained while respecting the rights of others.


Neil Fjellestad's Blog

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