Quick and Efficient Emergency and Maintenance Support
In the event of a critical emergency such as a FIRE or FLOOD, your safety is our top priority. Please call us immediately at (619) 286-7600 and press 1. When leaving a message, kindly provide your name, phone number, and the property’s address. Rest assured, we’ll respond promptly to address the emergency.
Requesting Repairs and Notifying Us
For all non-emergency repair requests and property condition notices, we request your cooperation in submitting them in writing through your online portal. This streamlined process ensures the swift and accurate handling of your requests and notices.
Your Requests Matter
We understand that your requests are essential, and we are dedicated to addressing them promptly. However, unforeseen circumstances can occasionally affect our response times. In case of an emergency, if you haven’t heard back from us within an hour, please don’t hesitate to call again.
For routine maintenance requests, please allow 1-2 business days for us to assign a qualified supplier to your request. It’s important to note that we don’t own the property you reside in, which may necessitate additional estimates or owner approval before commencing the work. The assigned vendors will reach out to you to schedule a convenient access time.
We genuinely appreciate your patience and understanding as we work diligently to meet your needs. Your satisfaction and comfort in your home are of the utmost importance to us.
San Diego Office: (619) 286-7600