The Voucher Dilemma: What Needs to Change

July 24, 2025by Melissa DeMarco0

The voucher dilemma and what we think needs to change for property managers and owners,

In Part 1 of this series, we outlined the growing disconnect between California’s source-of-income protections and the very real challenges property managers and owners face when working with housing voucher programs.

The big question is: Now what?

Because ignoring the issue doesn’t make it go away—it just makes rental housing harder to manage and less appealing to private landlords. That’s a dangerous path in a state that already has a housing crisis.

So here’s what needs to change—and how we move toward a solution that supports everyone. 

1. Stronger Oversight and Accountability for Voucher Holders

Let’s start here: the vast majority of voucher holders are doing their best. But when a resident crosses the line—harassment, threats, repeated violations—there should be consequences.

  • Create a reporting mechanism for dangerous behavior, abuse, or repeated lease violations.

  • Allow housing authorities to suspend voucher privileges in extreme cases, or offer conditional support with behavioral interventions.

  • Establish a database of egregious violations that can be used to remove vouchers. Save future property managers and owners from bad actors.

We aren’t talking about punishing poverty. We’re talking about ensuring basic safety and respect for the people managing these homes.

2. Fund and Staff Housing Authorities Appropriately

We cannot expect timely inspections, paperwork processing, or case management when local housing authorities are underfunded and overburdened.

  • Agencies need more staff, better tech, and clearer timelines.

  • Paperwork should be streamlined—owners shouldn’t wait 45 days to get a basic approval.

  • Emergency contact pathways must exist when things go sideways (and they do).

Until the administrative side works, the whole system strains everyone it touches.

3. Create Damage Protection Funds or Insurance Models

Right now, if a voucher-holding resident causes damage above the deposit, there’s no help. Owners eat the cost, and next time? They think twice.

What if…

  • Housing agencies offered a limited damage reimbursement fund per tenancy?

  • Voucher insurance programs were created to cover gaps in payment delays or unit damages?

  • State or local government subsidized risk mitigation for smaller, independent landlords?

Without a financial safety net, many owners simply can’t afford to keep playing.

4. Educate Property Managers—and Residents—on Their Rights and Responsibilities

There’s often confusion on both sides of the lease:

  • Some residents think having a voucher means they’re immune to eviction.

  • Some owners don’t realize what their rights actually are when lease violations occur.

Let’s fix that with training programs, legal Q&As, and more support from local agencies.

Knowledge is power. We need both parties to be equipped—not just legally compliant.

5. Open a Dialogue. Build the Bridge.

Lastly, the housing conversation in California is increasingly polarized: you’re either “for tenants” or “for landlords.”

That’s nonsense.

The best housing systems are balanced. They protect vulnerable renters and give owners and managers the tools to keep their properties safe, clean, and profitable. One side can’t function without the other.

We need more collaboration between property managers, housing agencies, and policymakers—not more mandates without support.

Final Thought

Source of income protections are here to stay—and that’s not the problem. The problem is implementation. The strain. The lack of tools for owners. The endless delays. The silence when things go wrong.

If we want this system to work, it needs to work for everyone. And that means listening to the people in the trenches—property managers, owners, and yes, even residents who are just trying to live peacefully.

We want to house people. We just need the support to do it right.

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