Rental Showing Etiquette

March 27, 2025by Melissa DeMarco0
Do’s and Don’ts of Rental Showing Etiquette: A Property Manager’s Perspective

Searching for a new rental can be exciting, but in the process, it’s important to remember that showings take time and effort—not just for you, but also for property managers. Unlike large apartment complexes with on-site leasing offices, many rental homes require a property manager to physically drive to the location, prep the property, conduct the showing, and lock up afterward. A little consideration goes a long way in making the process smoother for everyone involved. You would be suprised how many times we get ghosted, hence a whole a blog on rental showing etiquette.

Here are a few etiquette tips to keep in mind when scheduling and attending a rental showing.

1. Confirm or Cancel in a Timely Manner

Property managers often set aside dedicated time to meet you at a rental property. If your plans change, canceling or rescheduling at least a few hours in advance is greatly appreciated. A no-show not only wastes valuable time but can also take away an opportunity for another potential renter.

2. Be Punctual

Arriving late (or worse—not at all) means the property manager has to adjust their schedule, often making them late for other appointments. If you’re running behind, just send a quick message or call to keep them informed.

3. Give Honest Feedback

If the property isn’t the right fit, let the property manager know! Honest feedback helps them guide owners on necessary improvements, pricing adjustments, or what renters are looking for in the market. It also saves everyone time by avoiding unnecessary follow-ups if you know the home isn’t for you.

4. Let Them Know If You’re Interested

If you are interested in the rental, don’t be shy—speak up! This allows the property manager to guide you through the next steps and potentially speed up the process. If you’ve moved on to another property, a quick message saying, “Thanks for showing me the home, but I’ve decided to go in another direction,” is all it takes.

5. Be Respectful of the Property

Treat the rental as if it were your own home—avoid tracking in dirt, keep food and drinks outside, and be mindful of any instructions given by the property manager.

6. Keep Pets and Large Groups at Home

Unless otherwise specified, it’s best to leave pets and unnecessary guests at home. Showings should be focused and efficient, and a crowded property can make it difficult to get a proper feel for the space.

Why Your Etiquette Matters

Respecting these simple guidelines doesn’t just make the process easier for property managers—it also benefits you! A good relationship with the property manager can help when it comes to rental applications, lease negotiations, and even future maintenance requests if you do decide to rent the property. Rental Showing Etiquette is something we wont forget!

Being courteous, punctual, and communicative makes the rental search process smoother and ensures that you leave a great impression. Happy house hunting! 🏡✨

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